Frequently Asked Questions

Shipping

What are your shipping rates, and do you offer free shipping?

  • Yes! Orders over R699 will be express shipped at no charge.
  • Shipping rates will be calculated at checkout. You will be contacted by email with a tracking number once your order has been confirmed and shipped.

How long will it take to receive my order?

  • Shipping will generally take between 1 – 4 business days depending on your location.
  • Major center – 1 to 2 days
  • Outlying areas – 2 to 4 days

Status Of Order / Changes to orders

Please email us at orders@jwarrior.co.za  and we will happily assist.

Exchanges

  • If you would like to exchange an item that you have ordered for a different size, colour or style within the designated period, please email us at info@jwarrior.co.za and we will be happy to arrange the collection and shipment of your desired item.
  • Please see section 10 of our terms and conditions for more information on exchanges.

Damaged

Please see section 9 of our terms and conditions or alternatively please contact us – orders@jwarrior.co.za

Wholesale

If you are interested in becoming a retailer, please contact us – accounts@jwarrior.co.za

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